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FAQ
Frequently Asked Questions
Everything you need to know about CandleMind — the system, pricing, payments, and how it works.
General
What is CandleMind?
Is CandleMind financial advice?
Does CandleMind predict prices?
What assets does CandleMind cover?
Who is CandleMind for?
What makes CandleMind different from other crypto tools?
How It Works
What are the four layers?
What is the Kernel?
What is the Consensus Engine?
What is the Pressure Score?
What is the Position layer?
What are the five structural states?
Can the agents override the Kernel?
Pricing & Trials
What tiers are available?
How much does Pro cost?
How much does Elite cost?
Is there a free tier?
How does the free trial work?
Can I use the free trial more than once?
Subscriptions & Payments
How do I pay for my subscription?
Can I use a discount code?
Can I switch between monthly and yearly billing?
How do I cancel my subscription?
What happens when I cancel?
Are refunds available?
Affiliate Program
What is the CandleMind affiliate program?
How much commission do affiliates earn?
How do I become an affiliate?
How do I get paid?
Is the commission really recurring?
How are referrals tracked?
Account & Technical
How often does the market data update?
Where does the market data come from?
Do I need trading experience to use CandleMind?
Can I use CandleMind on mobile?
Is my data secure?
Can I connect my exchange account to CandleMind?