Delete Your Account & Data
You can permanently delete your CandleMind account and all associated personal data at any time — directly inside the app, no email or support request required.
How to delete your account
- 1
Open the CandleMind app and log in to your account.
- 2
Tap Settings in the navigation menu.
- 3
Scroll to the bottom to the "Danger Zone" section.
- 4
Tap "Delete Account".
- 5
Read the warning, then type DELETE in the confirmation field.
- 6
Tap "Delete My Account" to confirm. The deletion is immediate and irreversible.
What is permanently deleted
Account credentials (email, name, password hash)
Decision Journal entries and trade logs
Logged positions in the Position Monitor
Active alerts and notification rules
Notification preferences and risk profile settings
Watchlist selections
Affiliate profile and referral records (if you were an affiliate partner)
Subscription records and PayPal subscription linkage
What may be retained (legal obligations)
Anonymized, aggregated usage statistics that can no longer be tied to your identity.
Financial transaction records (e.g. payment confirmations) retained for the period required by applicable tax and accounting law — typically up to 7 years — then permanently deleted.
Retained financial records are kept only for the minimum period required by law, then permanently deleted. They are not used for any other purpose.
Delete specific data without deleting your account
You don't need to delete your entire account to remove specific data. The following can be deleted individually inside the app:
Open any journal entry → Delete. Removes that entry without affecting your account.
Open a position → Close/Delete. Removes that position record only.
Open Alerts → delete any monitor. Only that monitor is removed.
Settings → toggle any notification off or adjust preferences anytime.
Need help with deletion or have questions about your data?
support@candlemind.io